Claude Edward Elkins Jr. stands as a prominent leader in the American transportation sector, currently holding the position of Executive Vice President and Chief Commercial Officer at Norfolk Southern Corporation. With a career spanning more than three decades, Elkins has made significant contributions to the growth and success of Norfolk Southern, which is one of the leading transportation and logistics companies in the United States. His extensive background, diverse experiences, and leadership qualities have made him a respected figure in the industry. This article delves into his life, career trajectory, and achievements.
Early Life and Education
Born and raised in the United States, Claude Edward Elkins Jr. began his journey of leadership early in life. Elkins’ passion for logistics and management was evident from his early education, which laid the groundwork for his remarkable career in the transportation industry.
In 1993, Elkins graduated with a Bachelor of Arts in English from the University of Virginia. His time at UVA not only shaped his academic foundations but also honed his leadership and communication skills, both of which would become key assets in his professional life. Elkins continued his educational journey at Strome College of Business, where he pursued a Master of Business Administration (MBA) with a focus on Maritime Economics, graduating in 2007. This MBA laid the groundwork for his understanding of the business world, particularly the intersection between transportation and economics.
In 2018, Elkins expanded his knowledge further by attending the prestigious Harvard Business School, where he completed the General Management Program. This program sharpened his executive decision-making skills and expanded his leadership capabilities, enabling him to manage complex corporate structures. His status as an alumni of Harvard Business School, specifically of GMP 25, signifies his commitment to continuous learning and growth throughout his career.
Military Service and Early Career
Before venturing into the corporate world, Elkins served in the United States Marine Corps. His military experience was integral to shaping his work ethic, discipline, and leadership style. Serving in the Marines instilled in him a sense of duty and commitment, values he would carry throughout his professional career.
Following his military service, Elkins transitioned into the transportation industry, joining Norfolk Southern in 1988. His journey with Norfolk Southern began on the frontlines as a Road Brakeman. This entry-level role marked the beginning of a career that would span over 30 years, showcasing his progression through various roles within the company. Over the years, Elkins gained a deep understanding of the company’s operations, developing invaluable insights into the challenges and opportunities within the transportation sector.
A Career at Norfolk Southern
From his humble beginnings in the operations department to becoming one of the most influential executives at Norfolk Southern, Elkins’ journey reflects his dedication, strategic thinking, and remarkable leadership abilities.
1. Operations to Leadership
In his early years at Norfolk Southern, Elkins worked his way up through different operational positions. He held roles as a Conductor, Locomotive Engineer, and Relief Yardmaster during his early career. These roles provided him with a comprehensive understanding of the day-to-day operations of the company and its underlying challenges. His experience in these areas formed a solid foundation for his future leadership responsibilities.
2. Expanding Horizons in Marketing
Elkins made a strategic shift into marketing, where he truly began to distinguish himself as a leader. In 1998, he transitioned into the role of Account Manager in Intermodal Markets. His expertise in logistics and market management allowed him to navigate complex client relationships and fostered growth in this crucial sector.
He honed his leadership abilities by ascending through the ranks, taking on roles such as Assistant Market Manager for Intermodal Marketing and later, Director of International Marketing. Elkins played a key role in Norfolk Southern’s international intermodal expansion, which proved to be a turning point in the company’s business development.
3. Vice President and Beyond
In 2016, Norfolk Southern recognized Elkins’ leadership capabilities and promoted him to Group Vice President of Chemicals Marketing. During his time in this role, he spearheaded marketing strategies and contributed to the growth of Norfolk Southern’s industrial products sector.
In 2018, Norfolk Southern promoted Elkins to Vice President of Industrial Products. His leadership style, which combines an in-depth understanding of the company’s operations with a focus on customer-centric solutions, earned him significant recognition within Norfolk Southern. Under his leadership, the Industrial Products division saw substantial improvements in operations and customer relations.
Finally, in December 2021, Norfolk Southern appointed Elkins as Executive Vice President and Chief Commercial Officer. In this role, Elkins now leads the company’s Intermodal, Automotive, and Industrial Products business divisions, while also overseeing the Real Estate, Industrial Development, and Customer Logistics business groups. This appointment reflects the trust and confidence that Norfolk Southern has in his leadership to navigate the complex and competitive transportation landscape.
Leadership and Influence in the Community
In addition to his role at Norfolk Southern, Elkins actively participates in various industry-related organizations and community-focused initiatives. He serves on the Executive Committee of the Georgia Chamber of Commerce, where he plays an instrumental role in shaping the state’s business environment. He is also a member of several national and international industry organizations, such as the National Association of Manufacturers and the North American Rail Shippers Association. These affiliations reflect his commitment to advancing the transportation and logistics sectors, both on a national and global scale.
Elkins actively engages with the academic world as a participant in the Georgia State University Marketing RoundTable and as a member of The Conference Board’s Council for Chief Marketing Officers (CMOs). His involvement in these organizations further solidifies his position as a thought leader in the logistics and marketing sectors.
Personal Life and Philosophy
People recognize Claude Edward Elkins Jr. he is recognized for his professional accomplishments, dedication to personal growth, and active involvement in the community.His leadership style is grounded in honesty, a commitment to continuous growth, and fostering collaborative efforts. Throughout his career, Elkins has consistently emphasized the importance of adaptability in leadership and the value of maintaining strong relationships with colleagues, customers, and stakeholders.
Elkins’ career path exemplifies his dedication to service—first in the military and then through his contributions to the growth and success of Norfolk Southern. His approach to leadership is based on understanding both the technical aspects of the business and the human dynamics that drive organizational success. His ability to lead through change, foster innovation, and maintain a customer-focused outlook has made him one of the most respected executives in the transportation industry.
Conclusion
Claude Edward Elkins exemplifies the impact of perseverance, diligence, and a lifelong commitment to learning. From his early years in the United States Marine Corps to his rise through the ranks at Norfolk Southern, Elkins has proven himself to be an exceptional leader in the transportation and logistics sectors. His career serves as an inspiring example of how an individual can grow and evolve through the application of skill, experience, and strategic vision.
Today, as the Executive Vice President and Chief Commercial Officer at Norfolk Southern, Elkins continues to lead the company into the future, navigating a complex and ever-changing industry with a steady hand. His story reflects the qualities of resilience, leadership, and vision that have defined his remarkable career. As he continues to influence the transportation and logistics industries, Elkins remains a prominent figure whose contributions will leave a lasting impact.
FAQs
- What is Claude Edward Elkins Jr.’s current role at Norfolk Southern?
Elkins is the Executive Vice President and Chief Commercial Officer at Norfolk Southern, overseeing the company’s Intermodal, Automotive, and Industrial Products business divisions. - What was Claude Edward Elkins Jr.’s first job at Norfolk Southern?
Elkins began his career at Norfolk Southern in 1988 as a Road Brakeman, marking the start of his long tenure with the company. - What military service did Claude Edward Elkins Jr. have before joining Norfolk Southern?
Elkins served in the United States Marine Corps, where he gained valuable leadership and discipline that shaped his career. - What educational background does Claude Edward Elkins Jr. have?
Elkins holds an MBA in Maritime Economics from Strome College of Business, a BA in English from the University of Virginia, and completed the General Management Program at Harvard Business School. - What organizations is Claude Edward Elkins Jr. involved with?
He participates on the Executive Committee of the Georgia Chamber of Commerce, holds a board position with the National Association of Manufacturers, and engages with various industry groups like the North American Rail Shippers Association.
